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PROJECTS

Project | 01

AAdvantage Cash Program

Managing the Inflight side of the AAdvantage Cash Program, I work on several projects at once. In my time with the AAdvantage Cash Program, I have worked on the revamp of the AAdvantage Cash Masterclasses, The Flight is Right airport activation and started and implemented a Flight Attendant Research Panel. The Flight Attendant Research Panel consists of at least 1 flight attendant from each base, varying levels of seniority and program participation that assist with feedback surrounding various parts of the AAdvantage Cash Program. To learn more about the AAdvantage Cash Program, click on the credit card.

Project | 02

Comply365 Forms for DFW Base

During our work from home days when Covid really hit the airlines, I started working with Charles Foulkes to turn some of DFW base processes into Comply365 forms. Prior to leaving DFW, I revamped our CN Visa process, FA Name Tag Ordering process and Parking Hang Tag Issue/Return process. I had several ongoing form projects that were projected to be completed 1st quarter 2021. To view these forms, click the image or the Comply365 link in this paragraph and look in the FLT Svc Base Ops DFW - all forms category.

Project | 03

Learning Hub Lessons

While working as a Flight Attendant Operational Integration Developer and as a Flight Service Training Developer, I used various tools to create lessons that are still housed inside our LMS. These tools included the Adobe Suite, Microsoft Office and Articulate. To see some of these projects, click on the LMS link above or the image and search for TTS or CQ 19-20 Airbus.

Project | 04

FOI

While working on FOI, I was the TTS SME. I had the opportunity to not just create the lessons, but to also write the first TTS guide and other training materials. Even though the current TTS guide has been revised, you can still see it's bones that I started on the Crew Change portion of Jetnet. I also started and maintained the Crew Change subspace, Navigating Your Journey that was a blog style recap of important communications that surrounded FOI.  Click the links above for the TTS and Navigating Your Journey sections of Crew Change or the image to see more.

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